Workplace Policy

🏢 GoodsCraze Workplace Policy

1. Code of Conduct

  • Employees must maintain professionalism in all client and vendor interactions.

  • Ethical sourcing, transparency, and respect for intellectual property are non-negotiable.

  • Confidentiality of client designs, pricing, and supplier terms is strictly enforced.

2. Client Engagement & Design Integrity

  • All interior design proposals must reflect originality and align with client briefs.

  • Product recommendations should prioritize GoodsCraze’s catalog unless otherwise approved.

  • Client feedback is to be documented and incorporated through structured revision cycles.

3. Product Handling & Supply Chain

  • Inventory must be tracked using approved systems to ensure real-time accuracy.

  • Damaged or defective goods must be reported immediately and processed per return policy.

  • Employees must follow safe handling protocols for heavy or fragile items.

4. Design Site Protocols

  • On-site staff must wear appropriate attire and safety gear when required.

  • Installation teams must follow ergonomic and safety guidelines during setup.

  • Any site-specific hazards must be reported and mitigated before work begins.

5. Health & Safety

  • Workspaces (office and site) must be kept clean, organized, and hazard-free.

  • Employees are encouraged to take regular breaks and maintain ergonomic workstations.

  • Emergency procedures and first-aid kits must be accessible at all locations.

6. Leave & Attendance

  • Structured leave policies include paid time off, sick leave, and festival leave.

  • Unplanned absences must be communicated promptly to reporting managers.

  • Remote work is permitted for eligible roles with prior approval and clear deliverables.

7. Use of Company Property

  • Design software, samples, and devices are for professional use only.

  • Unauthorized duplication or sharing of design assets is prohibited.

  • All tools and materials must be returned to designated storage after use.

8. Social Media & Brand Representation

  • Employees must seek approval before posting project visuals or product content.

  • All public-facing communication must reflect GoodsCraze’s premium positioning.

  • Attribution and client confidentiality must be respected in all online content.

9. Performance & Feedback

  • Regular performance reviews will assess design quality, client satisfaction, and operational efficiency.

  • Constructive feedback is encouraged across teams to foster continuous improvement.

  • Training sessions will be held quarterly to align with evolving design trends and supply protocols.

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